Guest service in the hospitality industry/
Paul Bagdan.
- New Jersey: John Wiley & Sons, 2013.
- xvii, 298 pages: illustrations; 24 cm.
Includes index.
9781118071809 (Hardback)
Hospitality industry--Customer services.
TX 911.3.C8 .B144 2013
Includes index.
9781118071809 (Hardback)
Hospitality industry--Customer services.
TX 911.3.C8 .B144 2013