Business communication:  building critical skills/ 
Kitty O. Locker and Stephen Kyo Kaczmarek 
 - Sixth edition 
 - New York:  McGraw Hill,  2014. 
 - xxxvii, 549 pages:  illustrations;  26 cm. 
<br/><br/> Includes glossary and index. 
<br/><br/><label>ISBN: </label>9789814646895 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>LC Class. No.: </label>Circ HF 5718 .L815 2014