Evans, James R. Managing for quality & performance excellence / James R. Evans, William M. Lindsay - 10th edition. - 701 pages ; 26 cm. appendix (pages A1-6), Index (pages I-1-14). ISBN: 9781305662544 (alk. paper) LCCN: 2015944523 Subjects--Topical Terms: LC Class. No.: TS156 / .E93 2017