Customer service for hospitality and tourism/ 
Simon Hudson, Louise Hudson 
 - Second edition 
 - Oxford:  Good fellow Publishing,  2017. 
 - viii, 296 pages:  illustrations;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781911396468 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Customer services
<br/><br/><label>LC Class. No.: </label>Circ TX 911.3 .C8 .H83 2017